COOKIES

Van der Valk uses cookies. A cookie is a small text file that is automatically stored on or read from the visitor's device (electronic device) when they first visit a website. The purpose of cookies is to collect information about a person, the website or statistics. Some cookies additionally aim to improve the user experience of the website.

Why do websites use cookies?

Websites have no memory. If you surf different pages of the website you will not be recognized as the same user on those pages. Cookies allow your browser to be recognized by the website. In short, cookies are mainly used to remember choices you make, such as your preferred language and currency. Cookies also allow you to be recognized when you return to the same Web site again.

Do all cookies do the same thing?

No, there are different types of cookies and different ways to use cookies. Cookies can be classified according to their function, lifetime and the party placing the cookies on a website.

Types of cookies

We distinguish between functional, analytical and marketing cookies. We always place functional and analytical cookies. This is because they are necessary for the website to work properly and do not process personal data other than for the purpose for which they are entered. With analytical cookies we collect statistics about the use of the website by users. By measuring website usage, the website can be improved for the benefit of users.

Marketing cookies process personal data outside your field of vision. These mainly enable us to improve our services. For example, they allow us to measure how often our website is used and what information visitors are looking for. We always ask your permission before setting marketing cookies. We use the following marketing cookies:

  1. Advertising - cookies that allow us to offer relevant customized content by allowing these cookies to identify an Internet user on a website. You can think of relevant offers and information about our services. We do this based on anonymized data about surfing, search and buying behavior, through our own channels and those of third parties. If you disable these cookies you will still see advertisements, but less relevant. These cookies also provide insight into the effectiveness of advertisements. For information on how these third parties process your data, please see the following links:

    How Google uses information,

    Facebook's data policy.

  2. Social media - we use social media cookies that allow content from the Van der Valk websites to be shared on social media, such as Twitter, Facebook, Google, Linkedin and Youtube. When you click on a social media icon, the social media channels place cookies on your device that allow the social media channels to see what you are doing on the Internet. We have no influence on the cookies that social media channels set and the data they collect, so we recommend that you read the cookie statements of the relevant social media channels.

  3. Other - cookies that do not apply to the above categories, such as cookies that help optimize the usability of the website. These cookies remember preferences and interests, among other things. Here you can think of language and currency preferences, favorite hotel and preferred payment method.

Blocking and deleting cookies

Indien u niet wilt dat onze website cookies op uw computer kan opslaan, kunt u dat aangeven in de cookiemelding die u te zien krijgt bij het eerste bezoek aan onze website. Op het moment dat u wel akkoord gaat met het plaatsen van één of meerdere cookies, geeft u ons toestemming om alle cookies waarvoor toestemming wordt gegeven te gebruiken zoals omschreven in de cookiemelding en in deze cookieverklaring. Heeft u onze cookies al eerder geaccepteerd? Dan kunt in de instellingen aanpassen onderaan deze pagina.
Houd er rekening mee dat bepaalde functionaliteiten op de website mogelijk niet of slechts gedeeltelijk werken indien u de cookies uitschakelt.

The setting of cookies can also be blocked via your Internet browser. You can also set your Internet browser to notify you when a website uses cookies. You can then decide each time whether you want to give your consent.

Most cookies expire automatically after a certain period of time and then no longer record data from your site visit. You can also choose to manually delete cookies before the "expiration date" has passed.

If you would like more information about blocking or deleting cookies, please refer to your Internet browser manual.

Third party cookies used

Van der Valk uses services of the third parties listed below. These parties may also store cookies on your device while using their services. These parties may be located in unsecure third countries, including the United States. By accepting the cookies, you also acknowledge and accept that this data transfer takes place, despite the fact that the level of protection in the third country may not be the same as in the EU/EEA.

Van der Valk used at the time of this version of the Cookie Statement:

  • Facebook

  • Google Analytics

  • Google Tag Manager

  • Hotjar

  • Doubleclick

  • Bing Ads

  • Bloomreach

  • LinkedIn

  • MailChimp [Van der Valk Hotel Beveren]

  • HotelChamp [Van der Valk Hotel Luxembourg Arlon]

  • LeadFeeder [Van der Valk Hotel Breukelen]

Version May 2023